Team Leader- Operations

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Full Time Incentive: 6.0% Of CTC
EXPERIENCE : 0.0 - 5.0 Years CTC : 420000 - 480000 P.A. Industries : Computer Software Company Size : 500 to 999 employees
Job Description

Key Responsibilities:

Client Interaction (emails and telephone)
Create and maintain performance and productivity reports for the team on a daily basis.
Communicate and work with all support departments to ensure the availability of infrastructure.

Process SLA adherence

 

Desired Candidate Profile:

Addressing people issues on an ongoing basis.
Excellent people / Interpersonal skills
Analytical Abilities
Sound knowledge of MS Office and related software's
Tech Savvy, good understanding and ability to learn new technologies and processes.